Unit
MIS Unit
Mandate
The mandate of the MIS Unit is to effectively and efficiently manage all the digital resources of the Assembly, including hardware, software, data infrastructure, and ICT systems that support service delivery across all departments.
Contact Information
- Phone
- +233547163751
- itunit@ccma.gov.gh
- Address
- CC-000-0889, Cape Coast Metropolitan Assembly, Cape Coast, Central Region, Ghana.
- Office hours
- Monday – Friday: 8:00 AM – 4:30 PM
Vision
To be a cutting-edge ICT unit that drives digital transformation and efficient information management within the Cape Coast Metropolitan Assembly.
Mission
To provide reliable, secure and innovative ICT services and information management solutions that enhance the operational efficiency and service delivery of the Metropolitan Assembly.
Core Functions & Responsibilities
- Manage and maintain the Assembly's ICT infrastructure and systems.
- Provide technical support to all departments and units.
- Develop and maintain the Assembly's website and digital platforms.
- Ensure data security, backup and recovery measures are in place.
- Coordinate the procurement and deployment of ICT equipment and software.
- Train staff on the use of ICT tools and systems.
- Maintain the Assembly's Management Information Systems.
Services
- ICT helpdesk and technical support
- Network and connectivity management
- Website and digital platform management
- Data management and information security
- ICT equipment procurement advisory